A Successful Model of Microsoft Teams Online Learning Platform in Vocational High School

Abstract

An excellent online learning platform requires a success model in its utilization. During the pandemic, a new adjustment (new normal) was needed in the educational field. It was initiated by providing numerous online learning platforms. Therefore, there are only a few successful model evaluations. Thus, this research aims to (1) determine the effect of Microsoft (MS) Teams and (2) develop a successful model as an online learning platform in Vocational High Schools (SMK). This research used a quantitative approach with the PLS-SEM technique in the data analysis. The collection of data was also carried out via the use of a questionnaire, with a total sample of 430 participants (85 teachers and 345 students) using MS Teams at Vocational High Schools. The results showed that four factors were significantly affecting the success of MS Teams, and these includes the information & system qualities, use, and user's satisfaction. However, these findings were based on the factors which were insignificant to the success of the MS Teams. It was also reported that the factors that supported the MS Teams' operation included the Internet and software specifications. Moreover, additional observations also indicated that one of the supporting factors (SF2) was considered invalid.